Return Policy
Return Policy Overview:
At Scoop Wholefoods, we strive to provide high-quality products and exceptional customer service. While we do not have a standard return policy, we understand that unique circumstances may arise. Therefore, we handle returns on a case-by-case basis.
Initiating a Return:
If you have a concern about a product you purchased, please write to us at info@scoopwholefoods.com.sg within 7 days of receiving your order. In your email, kindly include the following information:
1. Order number
2. Product details
3. Nature of the issue
4. Clear photos (if applicable)
Case-by-Case Evaluation:
Upon receiving your email, our customer service team will carefully review your case. We will consider factors such as the nature of the issue, product condition, and other relevant details. Please allow 3-5 business days for our team to thoroughly assess your request.
Contact Information:
Please reach out to us at info@scoopwholefoods.com.sg for any return-related inquiries. Our dedicated team is here to assist you and address your concerns.
At Scoop Wholefoods, we strive to provide high-quality products and exceptional customer service. While we do not have a standard return policy, we understand that unique circumstances may arise. Therefore, we handle returns on a case-by-case basis.
Initiating a Return:
If you have a concern about a product you purchased, please write to us at info@scoopwholefoods.com.sg within 7 days of receiving your order. In your email, kindly include the following information:
1. Order number
2. Product details
3. Nature of the issue
4. Clear photos (if applicable)
Case-by-Case Evaluation:
Upon receiving your email, our customer service team will carefully review your case. We will consider factors such as the nature of the issue, product condition, and other relevant details. Please allow 3-5 business days for our team to thoroughly assess your request.
Contact Information:
Please reach out to us at info@scoopwholefoods.com.sg for any return-related inquiries. Our dedicated team is here to assist you and address your concerns.